FAQs: Questions Students Ask

Get help. Listen here.


Q: What kinds of help can you give me?

A: We help adults improve their reading, spelling, writing, and English speaking.

Q: What kinds of things can you help me with?

A: We can help you

  • get a high school diploma or HiSET (used to be GED)
  • get a driver’s license
  • read to your children
  • read your mail, paper, Internet, prescriptions, etc.
  • live more easily without help from others
  • find, keep, or get a better job
  • get U.S. citizenship
  • speak in English with others
  • feel better about yourself

Q: How do you help me?

A: We give you your own tutor. Together, you work on things that matter to you.

Q: How often do I meet with my tutor?

A: Students usually meet with their tutor 1-2 hours each week.

Q: When do I meet with my tutor?

A: You meet at a time that works for both of you. 

Q: Where are the classes?

A: You and your tutor will pick a public place to meet that works for both of you.

Q: What if I can’t make a meeting with my tutor?

A: You’ll have your tutor’s number. Please call him/her as soon as you’re able and schedule another time.

Q: How many other students are in the class?

A: Usually, it is just you and your tutor. We find that one-on-one works very well.

Q: How long do I work with my tutor?

A: That depends. There is no set time for ending your meetings. Sometimes, they will end because you’ve met your goals. Other times they stop because the match is no longer working.

Q: What if I don’t like my tutor?

A: Tell the staff at Literacy Volunteers. We want you to be comfortable with your tutor and we will find you another.

Q: How is a tutor matched with me?

A: We look at many things. For example:

  • where you both live
  • when you can meet
  • hobbies or interests
  • whether you want a man/woman or younger/older person

Q: How do I get a tutor?

A: Simply fill out an application and/or call us. We’ll find a tutor for you.

Q: Do I need to make an appointment?

A: Once we get your application, we usually find a time to meet with you. Meeting you helps us pick the best tutor for you. We also like to learn about your current reading or English speaking skills.

Q: How much does it cost?

A: Our services are free. Tutors give their time.

Q: How long do I have to wait for a tutor?

A: It depends. Our tutors are volunteers. (They are not paid and give their time.) So we don’t always have a tutor available right away. Apply as soon as you’re interested, so we have time to find the right tutor for you.

Q: What ages do you serve?

A: We help adults ages 18 and older.